Sunday, February 19, 2006

Lagoonz Restaurant

DATE- 02/11/2006
Location- Lagoonz Family Restaurant
5601 N. Hwy US1
Cocoa, Fl 32927
Phone- 321-633-7305
Web Site- www.laggoonz.com
Appetizer- Large Macho Nacho
Main Entree- Gator Tail
Sides- Loaded Potatoe
Order of 20 garlic Teriyaki Wings split between 2 people

Meal started well, no wait to get to table at lunch time approximately 1:30 PM. Home like feel when walking in the door Great fish pictures on wall and many other nautical displays. Staff was friendly and courteous. Waitress commented more than once that it was her day off. Due to wind outside and dirt parking lot (In parking lot of Frontenac Flea Market) we wanted to eat inside but it looked like there was nice seating outside. Not a large restaurant creating a kindof cramped space. Waitress was courteous and did great job keeping the drinks refilled. The Wings were excellent and extremely tasteful (WOULD RECOMMEND), the Macho Nachos (which had Chilli on them) were ok but the chilli made the nachos taste different. I was not impressed with taste of nachos but they were plentiful. The Gator Tail was great but a little rubbery as is to be expected depending on freshness. The Gator tail portion was kind of small for a fullsized person. The Baked potatoe was not desirable due to the chilli that was on it (same as nachos). The entire dining experience was a pleasure. Would sway away from any of the chilli items though. Bad aspect of the experience was having to walk outside and around building to go to restroom and to wash hands. After washing hands had t walk back through the dirty parking lot with wind blowing dirt around to get back inside.-
Food- 85%
Cleanliness- 70%
Service- 90%
VALUE-85%
This restaurant could use some work on the items with chilli on them. The wait staff was excellent and was a pleasant addition to the homelike feel of the restaurant. This restaurant serves breakfast, lunch and dinner per the sign out front. Would recommend this restaurant but with caution advised for the chilli laced items.

Friday, January 27, 2006

LongHorn Steakhouse

DATE- 01/26/2006
Location- LongHorn Steakhouse
6691 Lake Andrew Drive
Melbourne, FL 32940
Phone: 321/632-9990
Fax: 321/632-4660

Appetizer- Firecracker Chicken Wraps
Main Entree- The LongHorn
Sides- Sweet Potatoe with cinammon butter
Salad- House Salad with Italian Derssing
Dessert- Fried Cheesecake

Meal started well, no wait to get to table at 5:30 PM. Was sat near busy exit from kitchen and in aisle. Was bumped into many times during meal. Wait staff did not bring out bread until after we ordered our Entree's. Food was excellent with exception of the incorrect order brought to another person at my table. The sweet potatoe came out with regular butter. When asked about the cinnamon butter the staff brought out a small container with cinnamon sugar in it. The correct meal was brought out for the other person with me and the meal was nice. One member of the party went the entire meal without a drink even after asking for one. The service was horrendous. The bright spot in the meal was that the manager became aware of our poor wait staff when we got his attention to pay the bill. The check (as was everything else in the meal) was brought out by another member of the staff and not the waitress that took our order. Our table had to get the attention of the waitress assigned to us in order to get service. The manager took our meal and attempted, in a very professional manner, to solve our issues and correct any problems. The manager, named Eric, did an excellent job trying to keep us as customers of this restaurant without our request. Overall score of this restaurant-
Food- 80%
Cleanliness- 90%
Service- 60%

This restaurant could use some work on the training of the wait staff. The manager Eric is an asset to the company. The food appeared to be rushed and after errors were corrected was great. Would recommend this restaurant but with caution advised for the service.