LongHorn Steakhouse

DATE- 01/26/2006
Location- LongHorn Steakhouse
6691 Lake Andrew Drive
Melbourne, FL 32940
Phone: 321/632-9990
Fax: 321/632-4660

Appetizer- Firecracker Chicken Wraps
Main Entree- The LongHorn
Sides- Sweet Potatoe with cinammon butter
Salad- House Salad with Italian Derssing
Dessert- Fried Cheesecake

Meal started well, no wait to get to table at 5:30 PM. Was sat near busy exit from kitchen and in aisle. Was bumped into many times during meal. Wait staff did not bring out bread until after we ordered our Entree's. Food was excellent with exception of the incorrect order brought to another person at my table. The sweet potatoe came out with regular butter. When asked about the cinnamon butter the staff brought out a small container with cinnamon sugar in it. The correct meal was brought out for the other person with me and the meal was nice. One member of the party went the entire meal without a drink even after asking for one. The service was horrendous. The bright spot in the meal was that the manager became aware of our poor wait staff when we got his attention to pay the bill. The check (as was everything else in the meal) was brought out by another member of the staff and not the waitress that took our order. Our table had to get the attention of the waitress assigned to us in order to get service. The manager took our meal and attempted, in a very professional manner, to solve our issues and correct any problems. The manager, named Eric, did an excellent job trying to keep us as customers of this restaurant without our request. Overall score of this restaurant-
Food- 80%
Cleanliness- 90%
Service- 60%

This restaurant could use some work on the training of the wait staff. The manager Eric is an asset to the company. The food appeared to be rushed and after errors were corrected was great. Would recommend this restaurant but with caution advised for the service.